Customer Service

Customer Service

We're committed to providing a smooth and reliable shopping experience. If you have any questions or concerns, our customer service team is ready to assist you.

📋 Frequently Asked Questions

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier's website. If you haven't received a tracking email within 3 business days of placing your order, please contact us.

Can I modify or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. After this window, your order may have already been processed for shipment. Please contact us as soon as possible if you need to make changes.

What payment method do you accept?

  • We currently accept payments through PayPal. You can complete your payment securely using your PayPal account during checkout.

How long does shipping take?

Shipping times vary by destination:

  • Domestic (US): 5–10 business days
  • International: 10–20 business days depending on destination and customs clearance

Expedited shipping options may be available at checkout.

Do you ship internationally?

Yes, we ship worldwide. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the buyer. Delivery times may vary due to customs processing.

My item arrived damaged. What should I do?

We're sorry to hear that! Please contact us within 7 days of delivery with your order number and photos of the damaged item. We will arrange a replacement or refund as quickly as possible.

How do I return an item?

We accept returns on unused, uninstalled items in original packaging within 90 days of delivery. To start a return, please contact us with your order number and reason for return. Once approved, we'll provide return instructions.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.

📬 Contact Us

Can't find the answer you're looking for? We're happy to help directly.

When contacting us, please include your order number and a clear description of your issue to help us resolve it faster.

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