Shipping Policy

Shipping Policy

Thank you for shopping at Puda Parts. This shipping policy outlines our order processing times, shipping regions, estimated delivery times, shipping costs, and other important information regarding order delivery.

🗓️ Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or U.S. public holidays are usually processed on the next business day.
  • Please note that order processing time is separate from the estimated delivery time listed below.

🗺️ Shipping Regions

We currently ship to eligible addresses within the United States.

Orders are processed through our U.S. warehouse network, with shipping locations on both the East and West Coasts. We select the most suitable warehouse for shipment based on the delivery address, inventory availability, and shipping efficiency.

✅ Free Standard Shipping

We offer free standard shipping to eligible U.S. destinations.

  • Estimated delivery time: 3–7 business days

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, severe weather, peak shipping periods, holidays, or other circumstances beyond our reasonable control.

🌊 Puerto Rico

We currently ship to Puerto Rico for a flat-rate standard shipping fee of $7.00 per order.

  • Estimated delivery time: 3–8 business days

The shipping cost displayed at checkout is the rate applicable to your order.

⛔ Non-Shippable Areas

We currently do not ship to the following areas or address types:

  • Alaska
  • Hawaii
  • APO/FPO and other U.S. military addresses
  • Guam
  • P.O. Boxes
  • Other U.S. territories or possessions not explicitly supported at checkout

If you are unable to select your destination at checkout, it means we currently cannot ship to that location.

🔍 Order Tracking

Once your order has shipped and tracking information becomes available, we will send it to the email address associated with your order.

Please note that it may take some time for tracking information to update after the carrier receives or scans the package.

→ Track Your Order

📍 Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order. If a package cannot be delivered due to an incorrect or incomplete address provided by the customer and the order requires reshipment, additional shipping fees may apply.

📦 Lost, Delayed, or Damaged Packages

If your package experiences significant delays, is lost in transit, or arrives damaged, please contact us with your order number and relevant details.

Our customer service team will verify the shipping information and assist you with the next steps.

📬 Contact Us

If you have any questions regarding shipping or delivery, please contact our customer service team: