Terms of service

OVERVIEW

Welcome to Puda Parts! The terms "we", "us", and "our" refer to Puda Parts. Puda Parts operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Puda Parts is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, images, specifications, compatibility information, and other details regarding the products offered through our online store.

However, product colors or appearance may vary slightly from how they appear on your screen due to differences in devices, displays, lighting, manufacturing batches, or other factors.

Product images may be provided for reference and identification purposes. Customers should review the complete product description, specifications, dimensions, OE/reference numbers, and vehicle compatibility information before placing an order.

All product descriptions, specifications, availability, and prices are subject to change without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - VEHICLE FITMENT AND COMPATIBILITY

Automotive parts may vary depending on the vehicle's year, make, model, engine, trim, drivetrain, production date, and other vehicle-specific specifications.

Before placing an order, you are responsible for carefully reviewing the product listing and verifying that the part is compatible with your vehicle. Where applicable, please verify the vehicle year, make, model, engine, OE/reference part number, dimensions, connector type, mounting points, and other relevant specifications.

References to vehicle manufacturers, model names, trademarks, and OE/reference part numbers are used for compatibility, identification, and informational purposes unless otherwise expressly stated.

If you are unsure whether a product is compatible with your vehicle, please contact us at support@pudaparts.com before placing your order.

Returns resulting from incorrect vehicle information, incorrect part selection, or a change of mind are subject to our Return & Exchange Policy, including any applicable return shipping costs.

SECTION 4 - ORDERS

When you place an order, you are making an offer to purchase. Puda Parts reserves the right to accept or decline your order for any lawful reason at our discretion.

Your order is not accepted until Puda Parts confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, including the product, quantity, vehicle compatibility, shipping address, and contact information. We may be unable to accommodate cancellation or modification requests after an order has been processed or shipped.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, and/or phone number provided with your order.

Your purchases are subject to return or exchange in accordance with our Return & Exchange Policy.

You agree not to place orders for fraudulent or unlawful purposes or in violation of these Terms.

SECTION 5 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be shown during checkout and in your order confirmation.

Unless otherwise expressly stated, displayed product prices do not include applicable taxes, shipping charges, handling charges, customs duties, or other charges that may apply.

We may offer promotions from time to time that are governed by separate terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms, the terms of the promotion will govern with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our store.

You represent and warrant that you are authorized to use the payment method provided for your purchase and that all information submitted in connection with your payment is accurate.

SECTION 6 - SHIPPING AND DELIVERY

Orders are shipped in accordance with our Shipping Policy.

Eligible orders may be fulfilled from different fulfillment locations within the United States depending on product availability, inventory location, and the customer's delivery address.

Processing and delivery times displayed on our website are estimates and are not guaranteed.

Delivery may be affected by carrier delays, severe weather, peak shipping periods, incorrect or incomplete addresses, service disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a shipment is significantly delayed, lost in transit, arrives damaged, or you experience another delivery-related issue, please contact us at support@pudaparts.com with your order number and relevant details so that we can review the situation and provide assistance.

Additional information regarding shipping destinations, delivery estimates, shipping charges, and excluded locations is available in our Shipping Policy.

SECTION 7 - RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, and refunds are governed by our Return & Exchange Policy.

Eligible products may generally be returned within 30 days of the delivery date, subject to the conditions and exclusions described in our Return & Exchange Policy.

Customers should contact us before returning a product so that we can provide the appropriate return instructions and return address.

Because Puda Parts may use multiple fulfillment locations, please do not return a product to the shipping address shown on the package unless specifically instructed to do so by our customer service team.

If a return is due to an incorrect part selection, incorrect vehicle information, or a change of mind, the customer may be responsible for return shipping costs as described in our Return & Exchange Policy.

If an item arrives damaged, defective, or incorrectly shipped, please contact us promptly so that we can review the issue and provide an appropriate resolution.

SECTION 8 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product content, videos, audio, and the design, selection, and arrangement thereof, are owned by Puda Parts, its affiliates, licensors, or other respective rights holders and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without prior authorization, except as permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property right of Puda Parts, Shopify, or any third party.

All third-party trademarks, vehicle manufacturer names, model names, logos, OE/reference part numbers, and other proprietary identifiers remain the property of their respective owners.

SECTION 9 - OPTIONAL TOOLS

You may be provided with access to tools or services offered by third parties as part of the Services, which we may neither monitor nor control.

You acknowledge and agree that access to such third-party tools may be provided "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the applicable third party's terms and policies before using such tools.

We may also offer new features, tools, or resources through the Services in the future. Such features will also be deemed part of the Services and will be subject to these Terms.

SECTION 10 - THIRD-PARTY LINKS

The Services may contain materials, links, or functionality provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, products, services, policies, or practices of third-party websites or services you choose to access.

If you leave our Services to access a third-party website or service, you do so at your own discretion and risk.

Please review the third party's policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

Puda Parts is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Puda Parts.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Puda Parts, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Puda Parts.

SECTION 12 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may also be transmitted to or processed by service providers and other parties involved in providing website functionality, payment processing, order fulfillment, analytics, customer service, and other business functions.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 13 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback as reasonably necessary to operate, improve, and promote the Services, subject to applicable law.

You represent and warrant that you have the necessary rights to provide any Feedback you submit and that your Feedback does not violate applicable law or the rights of any third party.

You must not submit Feedback containing unlawful, abusive, defamatory, obscene, fraudulent, infringing, or malicious material or computer viruses or other harmful code.

You are responsible for the accuracy and legality of Feedback you submit.

SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, vehicle compatibility, OE/reference numbers, specifications, pricing, promotions, offers, shipping charges, transit times, inventory, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information when appropriate.

If a material error affects an order you have already submitted, we may contact you regarding the error and, where appropriate, modify or cancel the affected order and issue any applicable refund.

SECTION 15 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate any applicable international, federal, state, provincial, territorial, or local law or regulation; infringe upon intellectual property or other rights; transmit false or misleading information; distribute malicious code; engage in fraud; harass or harm others; impersonate another person or entity; collect personal information unlawfully; send unauthorized spam or solicitations; or interfere with the security or operation of the Services.

You may not reproduce, duplicate, copy, sell, resell, scrape, extract, or exploit any portion of the Services except as permitted by applicable law or with our prior authorization.

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 16 - AGENTS

This section applies if you use, allow, enable, or cause the deployment of an automated or semi-automated software agent ("Agent") to access, use, or interact with the Services.

Agents must comply with applicable technical requirements, access restrictions, security measures, and instructions implemented by Puda Parts, Shopify, or our service providers.

Agents must not conceal their automated nature, circumvent CAPTCHAs or other security measures, bypass restrictions designed to control automated access, or interfere with the normal operation of the Services.

We may limit or restrict whether and how Agents access, use, or interact with the Services.

SECTION 17 - TERMINATION

We may restrict, suspend, or terminate your access to the Services, or any portion thereof, if you violate these Terms, applicable law, or engage in activity that may harm Puda Parts, Shopify, our service providers, or other users.

You will remain responsible for amounts properly due and payable up to the effective date of termination.

Any provisions that by their nature should survive termination, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law, and privacy, will continue to apply after termination.

SECTION 18 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational and shopping purposes.

While we make reasonable efforts to provide accurate product descriptions, specifications, compatibility information, and other content, we do not guarantee that all information will be complete, current, or error-free at all times.

EXCEPT AS EXPRESSLY PROVIDED BY PUDA PARTS OR REQUIRED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited.

SECTION 19 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PUDA PARTS AND ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR SIMILAR DAMAGES, TO THE EXTENT SUCH LIMITATIONS ARE PERMITTED BY LAW.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

SECTION 20 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Puda Parts, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from your material breach of these Terms, your violation of applicable law, or your infringement of the rights of a third party.

SECTION 21 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law and, where necessary, severed from these Terms.

Such determination will not affect the validity or enforceability of the remaining provisions.

SECTION 22 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and Puda Parts regarding your use of the Services, except where otherwise expressly stated.

These Terms supersede prior or contemporaneous communications, agreements, or proposals relating to the subject matter addressed herein.

SECTION 23 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms as permitted by applicable law.

SECTION 24 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with applicable law.

Any provision of these Terms concerning governing law, jurisdiction, or dispute resolution will apply only to the extent permitted by applicable law and will not deprive consumers of any mandatory protections available under the laws applicable to them.

SECTION 25 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting an updated version on our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of or access to the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 26 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at support@pudaparts.com.

Trading Name: Puda Parts
Legal Business Name: Weifang Puda Electronic Technology Co., Ltd.
Business Address: Units 504-506, 5th Floor, Building 7, Qilu Chuangzhi Park, No. 2600 Wenhua South Road, Nianlibu Subdistrict, Kuiwen District, Weifang City, Shandong Province, China
Email: support@pudaparts.com
Business Registration Number: 91370705MA3PMGU0XB
Website: pudaparts.com